3jlp Privacy Policy — How Your Personal Data Is Collected and Protected

When you register an account on 3jlp, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and your preferred payment details for processing deposits and withdrawals in Philippine pesos. We also collect identity verification documents such as a government-issued ID when required to comply with our Know Your Customer (KYC) obligations under applicable Philippine regulations. As you use the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs — this helps us keep your account secure and detect unusual access patterns. We collect transaction records for every deposit, withdrawal, bet, and game round associated with your account, which are retained for regulatory and dispute resolution purposes. If you contact our support team at [email protected], we retain the content of that communication to help resolve your query and improve our service. We do not collect sensitive personal information beyond what is strictly necessary for account operation, identity verification, and regulatory compliance. You can review the information we hold about you at any time by submitting a data access request to [email protected].

The personal data we collect is used primarily to operate your 3jlp account — processing your registrations, verifying your identity, handling deposits and withdrawals in PHP, and ensuring you can access the sports betting and casino-style entertainment features available on the platform. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and responses to your support enquiries — these are not optional as they are necessary for account operation. Where you have opted in, we may also send you promotional communications about bonuses, new features, and platform updates; you can withdraw this consent at any time by contacting [email protected]. Your technical and behavioural data is used to detect fraud, prevent unauthorised account access, and maintain the integrity of the platform for all Filipino players. We use aggregated, anonymised data to analyse platform performance and improve the overall user experience — this data cannot be used to identify you individually. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. All data processing activities are carried out in accordance with the Data Privacy Act of 2012 of the Philippines and other applicable local regulations.

3jlp does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data is not a product. We share your information only with trusted service providers who assist us in operating the platform, including payment processors who handle your PHP deposits and withdrawals, identity verification partners who support our KYC process, and cloud infrastructure providers who host our platform securely. All third-party service providers are contractually required to handle your data in accordance with applicable privacy laws and to use it only for the specific purpose for which it was shared. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so — for example, in response to a valid court order or regulatory investigation. In the event that 3jlp undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any material change to how your data is shared by updating this Privacy Policy and, where appropriate, by sending a notice to your registered email address.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations — in most cases this means transaction and identity records are kept for a minimum of five years following account closure. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. 3jlp uses industry-standard security measures to protect your personal information, including TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive account and payment data, and access controls that limit which staff members can view your personal information. We conduct regular security reviews and vulnerability assessments to ensure our systems remain protected against emerging threats. You play an important role in keeping your account secure — never share your password with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account. Despite our best efforts, no online platform can guarantee absolute security; if a data breach occurs that is likely to affect your rights, we will notify you and the relevant Philippine authorities as required by law.

Under the Data Privacy Act of 2012 of the Philippines, you have a number of rights in relation to the personal data that 3jlp holds about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to access a copy of the personal information we hold about you — simply send a request to [email protected] and we will respond within the timeframe required by applicable law. You have the right to request correction of any inaccurate or incomplete personal data associated with your account, and we will update our records promptly upon verification. You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will honour that objection without requiring you to provide a reason. If you believe that 3jlp has handled your personal data in a way that violates applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, contact us at [email protected] with your full name, registered email address, and a description of your request.

3jlp uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how Filipino players interact with our features so we can continue to improve the experience. Essential cookies are required for the platform to function — they enable you to log in, maintain your session, and complete transactions securely, and cannot be disabled without affecting your ability to use the platform. Analytical cookies help us understand which pages and features are most useful to our players; this data is collected in aggregate and is not used to identify you individually. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on our platform. You can manage cookie preferences through your browser settings — most browsers allow you to block or delete cookies, though doing so may affect certain platform features. By continuing to use the 3jlp platform after being presented with this policy, you consent to our use of essential and analytical cookies as described here.